Grok Bot troubleshooting: common errors, 401, 429, and recovery

This article was produced with AI assistance. Editorial standards apply.

Engineer doing Grok Bot troubleshooting at a dual-monitor ops desk with HTTP status codes on one screen AI Edited
AI-generated visual of an operator isolating HTTP and computer failures. Editorial standards apply. View raw image

Last updated: 26 August 2026

Key takeaways

  • Classify the plane first: xAI HTTP, Grok Bot computer, or Discord/plugin.
  • 401 means a missing or invalid Bearer key — do not retry. 429 means RPS or TPM — wait 2 ** attempt seconds.
  • Recover an unreachable computer in the official least-destructive order and copy the request ID.
  • Discord 401s must stop; Discord 429s honor Retry-After.

Grok Bot troubleshooting starts by classifying the failure as an xAI HTTP status, a Grok Bot computer state, or a connector refusal.

Separate API failures from computer and plugin failures {#classify-api-computer-plugin}

Three failure planes share the same chat UI. Mixing them produces the wrong retry.

  1. xAI HTTP — api.x.ai returned 400, 401, 403, 404, 410, 429, or 5xx. Check status.x.ai only after the status code is not a key or quota problem.
  2. Grok Bot computer — sign-in, setup, unreachable Agent Computer, stuck computer-use, or local-execution policy.
  3. Connector / Discord / routine — plugin OAuth, Discord 401/429, disabled schedule, or exhausted usage.

Retrying a mutating tool loop on a 401 burns the same bad key. Preview writes with a dry-run gate before any second attempt against Salesforce, GitHub, or Slack.

Public posts on X have shown Grok 4.6 returning HTTP 500 capacity errors under load (@Daniel_Farinax, 20 Aug 2026). Treat 5xx as transient. Treat 401 as configuration.

Tool contracts that produce those HTTP calls live in custom Grok bot tools JSON.

HTTP status codes operators actually hit {#http-status-codes-operators-hit}

Operator reviewing an HTTP error runbook with 401 unauthorized and 429 rate-limit traces on a dark engineering workstation AI Edited
Illustrative photo · created with AI assistance · original file

The xAI debugging status codes table is the source of truth for inference errors. Map the code, then pick a retry policy.

StatusCause (official)Operator action
400 Bad RequestBody or URL rejectedDo not retry. Fix the payload.
401 UnauthorizedNo Authorization header or invalid tokenSend Authorization: Bearer <XAI_API_KEY>. Do not retry.
403 ForbiddenTeam permission missingAsk a team admin.
404 Not FoundWrong path or body vs API ReferenceCheck the endpoint. Do not retry the same URL.
410 GoneDeprecated Live Search search_parametersSwitch to Agent Tools (web_search / x_search). Notice: @BenjaminDEKR, 5 Dec 2025.
429 Too Many RequestsRPS or TPM cap on inferenceReduce rate or raise the tier. Official sample uses exponential backoff: wait 2 ** attempt seconds (xAI rate-limit backoff).
5xxService or capacityBounded backoff, then fail visibly. Check status.x.ai.

Per-model RPS and TPM scale by spend tier. Prompt, completion, reasoning, and cached prompt tokens all count toward TPM. Wrappers still sending search_parameters keep getting 410 — rebuild them as Grok CLI skills and SKILL.md files.

Browse verified engineering routines →

Recover an unreachable Grok Bot computer {#recover-unreachable-grok-bot-computer}

The official product recovery guide (updated 11 August 2026) orders recovery from least to most destructive. Cloud work can continue while the desktop app is disconnected. Retrying a write without a dry-run preview is how CRM accidents start.

Sign-in does not complete: keep the app open during browser auth, confirm Cursor sign-in, retry Get started. SSO needs the organization login. Legacy Privacy Mode blocks required storage — change the Cursor data setting.

Computer still setting up: wait while progress still moves. Stopped: retry, restart, app update, then Update Agent Computer.

Computer cannot be reached (profiles are not necessarily lost):

  1. Retry or reopen the conversation.
  2. Restart the Grok Bot app.
  3. Recover computer / Recover Agent Computer when offered.
  4. Settings → Beta → Update Agent Computer.
  5. Wait for the replacement computer.
  6. Reset Agent Computer only when you accept losing recent unsynced work.

Stuck Bot: inspect the sidebar, open the computer, look for approval, login, CAPTCHA, or a secret request. Send Stop now when the task should end. Copy the request ID from Notifications before contacting support (settings and notifications).

Pair a typed debug routine from the debug-assistant sandbox when you need a schema-backed error parse instead of a chat guess.

Discord, plugins, and routines that never ran {#discord-plugins-and-routines}

Plugin install failures are usually OAuth, not Grok inference. Reopen Settings → Plugins, complete browser authorization, then retry. Revoked tokens need a remove-and-reconnect.

A routine that never ran needs a checklist: enabled, schedule/time zone, owning Bot still exists, plugins authenticated, computer can reach the source, usage not paused. Test run can perform real external actions.

Discord HTTP is a second API. Official Discord rate-limit headers return 429 with Retry-After / retry_after. 401 means a missing or invalid Authorization header (opcodes and status codes). Stop after an invalid bot token. Discord counts 401, 403, and 429 toward an invalid-request Cloudflare ban (10,000 / 10 minutes).

Gateway timeout on slash commands is a Discord interaction constraint, not an xAI 429. See Grok Discord bot gateway setup.

FAQ {#faq}

What does a Grok API 401 mean?

A 401 means no authorization header or an invalid token. Add Authorization: Bearer <XAI_API_KEY>. Do not retry.

How do I fix a 429 Too Many Requests response?

A 429 means the team hit RPS or TPM for that model. Wait 2 ** attempt seconds as in the official rate-limits sample, or raise the tier in the Console.

Why is the Grok Bot computer unreachable?

Unreachable is a computer/app state, not always an API outage. Follow Retry → restart → Recover → Update Agent Computer. Reset last.

Should I retry a 401?

No. 401 is a configuration failure on both xAI and Discord. Retrying an invalid token can trigger Discord’s invalid-request ban.

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